:root{--primary:#2490ef;--primary-dark:#1878c8;--primary-bg:#ebf5ff;--rail-bg:#f8fafc;--rail-hover:#0f172a0f;--rail-text:#475569;--rail-divider:#64748b26;--bg-app:#f1f5f9;--bg-list:#fff;--bg-chat:#f8fafc;--ink:#1e293b;--ink-soft:#64748b;--ink-faint:#94a3b8;--line:#e2e8f0;--line-2:#cbd5e1;--bubble-out:#dbeafe;--bubble-in:#fff;--send:#2490ef;--bot:#7c3ff5;--team:#5865f2}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{background:var(--bg-app);color:var(--ink);-webkit-font-smoothing:antialiased;font-family:Inter,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:14px}button{cursor:pointer;font-family:inherit}input,textarea{font-family:inherit}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--line-2);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--ink-faint)}.login-wrap{background:linear-gradient(135deg,#2490ef 0%,#1351a8 100%);justify-content:center;align-items:center;height:100%;display:flex}.login-card{background:#fff;border-radius:16px;width:360px;padding:40px 36px;box-shadow:0 20px 60px #0000002e}.login-card h1{color:var(--ink);margin:0 0 4px;font-size:22px}.login-card .sub{color:var(--ink-soft);margin:0 0 24px;font-size:13px}.login-card label{color:var(--ink-soft);margin:12px 0 4px;font-size:12px;font-weight:500;display:block}.login-card input{border:1.5px solid var(--line-2);border-radius:9px;outline:none;width:100%;padding:11px 13px;font-size:14px;transition:border-color .15s}.login-card input:focus{border-color:var(--primary)}.login-card button{background:var(--primary);color:#fff;border:none;border-radius:9px;width:100%;margin-top:20px;padding:12px;font-size:15px;font-weight:600;transition:background .15s}.login-card button:hover{background:var(--primary-dark)}.login-card .err{color:#dc2626;margin-top:12px;font-size:13px}.brand-circle{background:var(--primary);color:#fff;border-radius:14px;justify-content:center;align-items:center;width:52px;height:52px;margin:0 auto 16px;font-size:26px;font-weight:800;display:flex}.app-grid{grid-template-rows:auto 1fr;grid-template-columns:220px 320px 1fr 280px;height:100vh;max-height:100vh;display:grid;overflow:hidden}.app-grid.panel-collapsed{grid-template-columns:220px 320px 1fr 40px}.app-grid.no-panel{grid-template-columns:220px 320px 1fr}.app-grid.admin-wide{grid-template-columns:220px 1fr}.right-panel{border-left:1px solid var(--line);background:#fff;flex-direction:column;height:100%;display:flex;position:relative;overflow:hidden}.right-panel-empty{color:var(--ink-faint);text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:10px;padding:24px;font-size:13px;display:flex}.right-panel-empty .big{font-size:40px}.panel-toggle{border:1px solid var(--line);cursor:pointer;width:14px;height:48px;color:var(--ink-faint);z-index:10;background:#fff;border-right:none;border-radius:6px 0 0 6px;justify-content:center;align-items:center;padding:0;font-size:10px;display:flex;position:absolute;top:50%;left:-13px;transform:translateY(-50%)}.panel-toggle:hover{background:var(--bg-app);color:var(--ink-soft)}.right-panel.collapsed{justify-content:flex-start;align-items:center;padding-top:12px}.right-panel.collapsed .panel-open-btn{border:1px solid var(--line);background:"#fff";cursor:pointer;width:32px;height:32px;color:var(--ink-soft);border-radius:8px;justify-content:center;align-items:center;font-size:16px;display:flex}.rail{grid-row:1/-1;align-self:stretch;height:100vh;min-height:0;max-height:100vh;overflow:hidden}.rail-inner{background:var(--rail-bg);min-height:0;max-height:100vh;color:var(--rail-text);border-right:1px solid var(--line);flex-direction:column;align-items:stretch;gap:1px;height:100%;padding:10px 8px;display:flex;overflow:hidden auto;height:100%!important}.rail-brand{color:var(--ink);cursor:pointer;flex-shrink:0;align-items:center;gap:10px;padding:8px 8px 12px;font-size:15px;font-weight:800;display:flex}.rail-brand .brand-icon{background:var(--primary);color:#fff;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;font-size:15px;font-weight:800;display:flex}.nav-section{letter-spacing:.08em;text-transform:uppercase;color:#94a3b8;flex-shrink:0;padding:10px 10px 3px;font-size:10px;font-weight:700}.nav-item{cursor:pointer;color:var(--rail-text);white-space:nowrap;text-align:left;background:0 0;border:none;border-radius:8px;flex-shrink:0;align-items:center;gap:10px;width:100%;padding:8px 10px;font-family:inherit;font-size:14px;font-weight:500;text-decoration:none;transition:background .1s,color .1s;display:flex;position:relative}.nav-item:hover{background:var(--rail-hover);color:var(--ink)}.nav-item.active{background:var(--primary);color:#fff}.nav-item.active:hover{background:var(--primary-dark);color:#fff}.nav-item.disabled{opacity:.4;cursor:not-allowed;pointer-events:none}.nav-item .n-icon{text-align:center;flex-shrink:0;width:26px;font-size:20px;line-height:1}.nav-item .n-label{text-overflow:ellipsis;flex:1;overflow:hidden}.nav-item .n-badge{color:#fff;background:#ef4444;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:10px;font-weight:700;animation:2.5s infinite pulse;display:flex}.nav-item.active .n-badge{background:#ffffff59;animation:none}.nav-item .n-chevron{color:#94a3b8;flex-shrink:0;font-size:11px}.nav-sub{flex-direction:column;gap:1px;margin:1px 0;padding-left:14px;display:flex}.nav-sub .nav-item{color:#64748b;padding:6px 10px;font-size:13px}.nav-sub .nav-item .n-icon{width:22px;font-size:16px}.nav-sub .nav-item:hover{color:var(--ink)}.nav-sub .nav-item.active{background:var(--primary);color:#fff}.nav-spacer{flex:1}.crm-tabs{border-bottom:1px solid var(--line);background:#fff;grid-area:1/2/auto/-1;align-items:flex-end;gap:2px;min-width:0;height:34px;padding:4px 8px 0;display:flex;overflow-x:auto}.crm-tab{max-width:180px;height:28px;color:var(--ink-soft);background:0 0;border:1px solid #0000;border-bottom:none;border-radius:8px 8px 0 0;flex-shrink:0;align-items:center;gap:4px;padding:0 6px 0 10px;font-size:12px;font-weight:600;display:flex}.crm-tab.on{background:var(--primary-bg);color:var(--primary-dark);border-color:var(--line)}.crm-tab button{color:inherit;font:inherit;cursor:pointer;background:0 0;border:none;padding:0}.crm-tab .x{width:16px;height:16px;color:var(--ink-faint);border-radius:4px;font-size:14px;line-height:14px}.crm-tab .x:hover{color:var(--ink);background:#0f172a14}.crm-pane{grid-row:2;min-width:0;min-height:0}.crm-pane-flex{display:flex}.crm-pane[hidden]{display:none!important}.crm-pane.list,.crm-pane.chat{height:100%;max-height:100%}.nav-divider{background:var(--rail-divider);flex-shrink:0;height:1px;margin:6px 8px}.rail-btn{display:none}.rail-spacer-legacy{flex:1}@keyframes pulse{0%,to{transform:scale(1)}50%{transform:scale(1.18)}}@keyframes shake{0%,to{transform:rotate(0)}25%{transform:rotate(-6deg)}75%{transform:rotate(6deg)}}.list{border-right:1px solid var(--line);background:var(--bg-list);flex-direction:column;height:100vh;display:flex;overflow:hidden}.list-head{border-bottom:1px solid var(--line);flex-shrink:0;padding:14px 14px 10px}.ch-pill{align-items:center;gap:8px;font-size:15px;font-weight:700;display:flex}.ch-swatch{border-radius:3px;flex-shrink:0;width:9px;height:9px}.ch-sub{color:var(--ink-soft);margin-top:2px;font-size:12px}.ch-phone,.phone-back,.phone-tabbar{display:none}.search-bar{background:var(--bg-app);border:1px solid #0000;border-radius:9px;align-items:center;gap:8px;margin-top:10px;padding:8px 12px;transition:border-color .15s;display:flex}.search-bar:focus-within{border-color:var(--primary);background:#fff}.search-bar input{width:100%;color:var(--ink);background:0 0;border:none;outline:none;font-size:13px}.search-bar input::placeholder{color:var(--ink-faint)}.filter-tabs{border-bottom:1px solid var(--line);flex-wrap:wrap;flex-shrink:0;gap:5px;padding:8px 12px;display:flex}.filter-tab{color:var(--ink-soft);background:var(--bg-app);cursor:pointer;border:none;border-radius:20px;padding:4px 10px;font-size:12px;font-weight:500;transition:background .12s,color .12s}.filter-tab:hover{background:var(--line)}.filter-tab.active{background:var(--primary);color:#fff}.convos{flex:1;overflow-y:auto}.conv-item{cursor:pointer;border-bottom:1px solid #f5f7fa;gap:11px;padding:11px 14px;transition:background 80ms;display:flex}.conv-item:hover{background:#f8fafc}.conv-item.active{background:var(--primary-bg);border-left:3px solid var(--primary);padding-left:11px}.conv-av{color:#fff;object-fit:cover;background:#dfe5e7;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:15px;font-weight:700;display:flex;overflow:hidden}.conv-av img{object-fit:cover;width:100%;height:100%}.avatar{color:#fff;object-fit:cover;background:#dfe5e7;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:15px;font-weight:700;display:flex;overflow:hidden}.avatar.ring{box-shadow:0 0 0 2px var(--primary)}.avatar img{object-fit:cover;width:100%;height:100%}.conv-mid{flex:1;min-width:0}.conv-r1{justify-content:space-between;align-items:baseline;gap:6px;display:flex}.conv-name{white-space:nowrap;text-overflow:ellipsis;color:var(--ink);font-size:14px;font-weight:600;overflow:hidden}.conv-time{color:var(--ink-faint);flex-shrink:0;font-size:11px}.conv-r2{justify-content:space-between;align-items:center;margin-top:2px;display:flex}.conv-last{color:var(--ink-soft);white-space:nowrap;text-overflow:ellipsis;flex:1;font-size:13px;overflow:hidden}.unread-badge{background:var(--primary);color:#fff;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:700;display:flex}.chip{border-radius:10px;margin:2px 3px 0 0;padding:1px 8px;font-size:11px;font-weight:600;display:inline-block}.chat{background:var(--bg-chat);flex-direction:column;flex:1;min-width:0;height:100%;max-height:100vh;display:flex;overflow:hidden}.via-strip{color:#fff;flex-shrink:0;align-items:center;gap:8px;padding:4px 16px;font-size:12px;font-weight:600;display:flex}.via-num{opacity:.85;font-weight:400}.chat-head{background:var(--bg-list);border-bottom:1px solid var(--line);box-shadow:0 1px 0 var(--line);flex-shrink:0;align-items:center;gap:12px;padding:10px 16px;display:flex}.chat-head .meta{flex:1}.chat-head .name{color:var(--ink);font-size:15px;font-weight:700}.chat-head .submeta{color:var(--ink-soft);margin-top:1px;font-size:12px}.chat-head-date{color:var(--ink-faint);white-space:nowrap;flex-shrink:0;font-size:12px}.chat-head-btn{border:1px solid var(--line);cursor:pointer;color:var(--ink-soft);background:0 0;border-radius:7px;flex-shrink:0;padding:5px 10px;font-size:12px;font-weight:700;line-height:1}.chat-head-btn:hover{background:var(--primary-bg);color:var(--primary)}.chat-head-btn:disabled{opacity:.55;cursor:default}.chat-read-log{z-index:1000;background:#fff;border:1px solid #00000012;border-radius:10px;min-width:220px;max-height:260px;position:absolute;top:36px;right:0;overflow:hidden auto;box-shadow:0 4px 20px #0000002e}.chat-read-log-empty,.chat-read-log-row{color:#111b21;border-bottom:1px solid #f0f2f5;padding:10px 14px;font-size:13px}.chat-read-log-empty{color:var(--ink-faint)}.chat-read-log-row:last-child{border-bottom:none}.bot-toggle{color:var(--ink-soft);align-items:center;gap:6px;font-size:12px;display:flex}.bot-toggle button{border:1px solid var(--bot);color:var(--bot);background:#fff;border-radius:14px;padding:4px 12px;font-size:12px;font-weight:600}.bot-toggle button.on{background:var(--bot);color:#fff}.tag-bar{background:var(--bg-list);border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:4px;padding:6px 16px;display:flex}.tag-add{border:1.5px dashed var(--line-2);color:var(--ink-soft);background:0 0;border-radius:12px;padding:2px 10px;font-size:12px}.tag-add:hover{border-color:var(--primary);color:var(--primary)}.msgs{background:var(--bg-chat);flex-direction:column;flex:1;gap:4px;min-height:0;padding:16px 16px 8px;display:flex;overflow:hidden auto}.messages{background:var(--bg-chat);flex:1;min-height:0;overflow:hidden auto}.day-sep{text-align:center;align-items:center;gap:12px;margin:12px 0;display:flex}.day-sep span{color:var(--ink-soft);border:1px solid var(--line);background:#fff;border-radius:8px;flex-shrink:0;padding:3px 12px;font-size:12px;box-shadow:0 1px 3px #00000012}.day-sep:before,.day-sep:after{content:"";background:var(--line);flex:1;height:1px}.bubble{word-wrap:break-word;white-space:pre-wrap;border-radius:12px;max-width:62%;margin:2px 0;padding:8px 12px;font-size:14px;line-height:1.5;position:relative;box-shadow:0 1px 2px #0000000f}.bubble.in{background:var(--bubble-in);border:1px solid var(--line);border-top-left-radius:4px;margin-right:auto}.bubble.out{background:var(--bubble-out);border-top-right-radius:4px;margin-left:auto}.bubble.bot{background:#f3f0ff;border:1px solid #e4dbff;border-top-right-radius:4px;margin-left:auto}.bubble .bot-label{color:var(--bot);margin-bottom:2px;font-size:11px;font-weight:700}.bubble .tick{color:var(--primary);margin-left:6px;font-size:11px}.bubble .time{color:var(--ink-faint);float:right;margin:6px 0 -2px 8px;font-size:10px}.bubble-time{color:#0006;text-align:right;margin-top:4px;padding-left:8px;font-size:11px;display:block}.bubble.out .bubble-time{color:#2490efbf}.bot-label{color:var(--bot);text-transform:uppercase;letter-spacing:.05em;margin-bottom:3px;font-size:10px;font-weight:700}.trans,.translation{border-top:1px dashed var(--line-2);color:var(--primary-dark);margin-top:6px;padding-top:4px;font-size:13px;font-style:italic}.translation b{text-transform:uppercase;margin-right:4px;font-size:10px;font-style:normal}.card{border:1px solid var(--line);background:#fff;border-radius:10px;max-width:65%;margin:4px 0;overflow:hidden;box-shadow:0 1px 4px #0000001a}.card.out{margin-left:auto}.card-head{color:#fff;padding:7px 12px;font-size:13px;font-weight:700}.card-head.product{background:#1e293b}.card-head.quote{background:#059669}.card-head.tracking{background:var(--primary)}.card-body{padding:10px 12px;font-size:13px}.stock-badge{color:#065f46;background:#d1fae5;border-radius:10px;padding:1px 8px;font-size:11px;font-weight:700;display:inline-block}.action-bar{background:var(--bg-list);border-top:1px solid var(--line);flex-wrap:wrap;flex-shrink:0;gap:6px;padding:8px 16px;display:flex}.action-btn{border:1px solid var(--line-2);color:var(--ink);background:#fff;border-radius:16px;padding:5px 12px;font-size:12px;transition:background .1s,border-color .1s}.action-btn:hover{background:var(--bg-app);border-color:var(--ink-soft)}.composer{background:var(--bg-list);border-top:1px solid var(--line);flex-shrink:0;align-items:flex-end;gap:10px;padding:10px 16px;display:flex}.composer input{background:var(--bg-app);border:none;border-radius:20px;outline:none;flex:1;padding:11px 14px;font-size:14px}.composer .hint{color:var(--ink-faint);font-size:10px}.composer .send-btn{background:var(--primary);color:#fff;border:none;border-radius:50%;width:42px;height:42px;font-size:18px}.composer .send-btn:disabled{opacity:.5}.composer-field{border:1.5px solid var(--line-2);background:#fff;border-radius:12px;flex:1;padding:10px 14px;transition:border-color .15s}.composer-field:focus-within{border-color:var(--primary)}.composer-field textarea{resize:none;width:100%;color:var(--ink);background:0 0;border:none;outline:none;max-height:120px;font-family:inherit;font-size:14px;overflow-y:auto}.send-btn{background:var(--primary);color:#fff;cursor:pointer;border:none;border-radius:12px;flex-shrink:0;width:44px;height:44px;font-size:18px;transition:background .12s}.send-btn:hover{background:var(--primary-dark)}.send-btn:disabled{opacity:.5;cursor:not-allowed}.empty-state{color:var(--ink-faint);flex-direction:column;flex:1;justify-content:center;align-items:center;display:flex}.empty-state .big{margin-bottom:8px;font-size:48px}.tagpicker-overlay{z-index:40;background:#00000040;position:fixed;inset:0}.tagpicker{z-index:41;background:#fff;width:320px;height:100%;padding:20px;position:fixed;top:0;right:0;overflow-y:auto;box-shadow:-4px 0 24px #0000001f}.tagpicker h3{margin:0 0 14px;font-size:16px}.tag-group-label{color:var(--ink-soft);text-transform:uppercase;letter-spacing:.06em;margin:16px 0 6px;font-size:11px;font-weight:600}.tag-option{cursor:pointer;border:2px solid #0000;border-radius:14px;align-items:center;gap:6px;margin:3px;padding:5px 10px;font-size:13px;font-weight:600;transition:border-color .1s;display:inline-flex}.tag-option.selected{border-color:var(--ink)}.tagpicker .close{float:right;cursor:pointer;background:0 0;border:none;font-size:18px}.tagpicker .save{background:var(--primary);color:#fff;border:none;border-radius:9px;width:100%;margin-top:20px;padding:11px;font-weight:600}.team{background:#fff;grid-template-columns:220px 1fr;height:100%;display:grid}.team-channels{border-right:1px solid var(--line);background:#f8fafc;overflow-y:auto}.team-channels .head{border-bottom:1px solid var(--line);padding:14px 16px;font-weight:700}.team-chan{cursor:pointer;color:var(--ink-soft);border-radius:6px;justify-content:space-between;align-items:center;margin:1px 6px;padding:9px 16px;font-size:14px;transition:background .1s;display:flex}.team-chan:hover{background:#eef2f7}.team-chan.active{background:var(--primary-bg);color:var(--primary);font-weight:600}.team-main{flex-direction:column;min-width:0;height:100%;display:flex}.team-head{border-bottom:1px solid var(--line);padding:12px 18px}.team-head .name{font-size:16px;font-weight:700}.team-head .desc{color:var(--ink-soft);margin-top:2px;font-size:12px}.team-messages{flex:1;padding:14px 18px;overflow-y:auto}.team-msg{gap:10px;padding:6px 0;display:flex}.team-msg .ava{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:13px;font-weight:700;display:flex}.team-msg .author{font-size:14px;font-weight:700}.team-msg .ts{color:var(--ink-faint);margin-left:8px;font-size:11px}.team-msg .text{white-space:pre-wrap;word-wrap:break-word;font-size:14px;line-height:1.5}.attach-card{border:1px solid var(--line-2);background:var(--bg-app);border-radius:8px;align-items:center;gap:8px;margin:4px 6px 4px 0;padding:7px 10px;font-size:13px;display:inline-flex}.attach-card .ic{font-size:18px}.attach-card .sz{color:var(--ink-faint);font-size:11px}.reaction-pill{background:#eef2f7;border-radius:12px;align-items:center;gap:4px;margin:3px 4px 0 0;padding:1px 8px;font-size:12px;display:inline-flex}.bot-note{border-left:3px solid var(--bot);background:#f3f0ff;border-radius:0 6px 6px 0;padding:6px 10px}.doc-bar{border-top:1px solid var(--line);background:#fafbfc;flex-wrap:wrap;gap:6px;padding:8px 18px;display:flex}.doc-bar button{border:1px solid var(--team);color:var(--team);background:#fff;border-radius:14px;padding:5px 12px;font-size:12px;font-weight:600}.team-composer{border-top:1px solid var(--line);gap:10px;padding:12px 18px;display:flex}.team-composer input{border:1.5px solid var(--line-2);border-radius:18px;outline:none;flex:1;padding:10px 14px;transition:border-color .15s}.team-composer input:focus{border-color:var(--team)}.team-composer button{background:var(--team);color:#fff;border:none;border-radius:18px;padding:0 20px;font-weight:600}.modal-overlay{z-index:50;background:#00000059;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal{background:#fff;border-radius:14px;width:480px;max-height:88vh;padding:24px;overflow-y:auto;box-shadow:0 8px 40px #0000002e}.modal h3{margin:0 0 16px;font-size:17px}.modal label{color:var(--ink-soft);margin:10px 0 3px;font-size:12px;font-weight:500;display:block}.modal input{border:1.5px solid var(--line-2);border-radius:8px;outline:none;width:100%;padding:9px 12px;transition:border-color .15s}.modal input:focus{border-color:var(--primary)}.modal .grid2{grid-template-columns:1fr 1fr;gap:10px;display:grid}.modal .actions{gap:10px;margin-top:20px;display:flex}.modal .actions button{cursor:pointer;border:none;border-radius:9px;flex:1;padding:11px;font-size:14px;font-weight:600}.modal .actions .primary{background:var(--primary);color:#fff}.modal .actions 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